FAQS

Gates open at 6.30pm. Hallowscream Standard tickets have an Intake Period, please ensure you arrive during your Intake Period.  Last entry to Hallowscream is at 9.00pm.. You should allow at least two - three hours for your visit or longer to allow time to get something to eat and drink, go on the rides, watch the shows etc. Queues for the scare houses and food outlets can build up at peak times. The Scare Houses close at 11pm. Food outlets at 11.15pm and fairground rides close at 11.30pm. The bar close at 11.45pm. See the Times & Tickets page for details.

No tickets are sold on the gate. All tickets need to be bought online from this website! Tickets often sell out well in advance so don't leave it to the last minute. If you turn up on the night without a pre-booked ticket you will not be able to get in.

Tickets range in price depending on the ticket you select, the night you visit and how far in advance you book. All tickets are subject to a £2.00 per person booking fee. Please see the Dates & Times page for an explanation of the different ticket types.

If you are short on time, or just hate queuing, Fast Track tickets give you access to the Fast Track entrance at each haunted house attraction (there is no Fast Track for Corntagion). Fast Track tickets do not have an Intake Period so you can arrive any time between 6.30pm and last admission 9.00pm. Please note when you book a Fast Track ticket it will show the entry time as 6.30pm, this is just the opening time, you can arrive any time up to last admissions 9pm.

All Hallowscream bookings are flexible meaning you can change the date/time of your booked slot. Any change must be made by the person who booked the tickets before midnight the day before your booking, you cannot change your booking on the day. To change a booking follow the link to book tickets from our website, sign in to your account (if you checked out as guest you can create an account using the email address you used to book tickets). If the date/time you want to change to is more expensive you will need to pay the difference. If it is a less expensive no refund will be given. There is a charge of £2.00 per person to reschedule your booking. You must change the whole booking, you can't split a booking so if you are booking for other people think carefully about what will happen if they can't make it.

Please note that Hallowscream has a strict 16+ policy. Anyone aged under 16yrs will not be admitted even if accompanied by an adult. Proof of age will be required for anyone who appears under 21, please bring valid photo ID eg Driving Licence, Passport or other recognised proof of age ID. Hallowtween is our slightly less scary version of Hallowscream aimed at families with Children aged 10-15yrs.

Our entire site is CARD ONLY. We are not able to accept cash payments anywhere on site. You will need a credit or debit card to pay for food and drink, rides, sideshows etc on site.

We recommend that you allow at least two and half to three hours for your visit to allow time for queuing and to go through all the attractions, get a bite to eat and drink and enjoy the atmosphere of the event! If you are booking for Corntagion allow an extra 45 mins to your evening. If you are short on time consider one of our Fast Track tickets.

Hallowscream is held in a mixture of old farm buildings, marquees and other structures.  Most of the event is under cover however if the weather is wet a waterproof coat may be advised. You may also get little wet inside some of the attractions! The ground can be uneven and rough in places, so please wear suitable footwear. We would suggest that you dress as if going on a walk in the countryside. There is no heating in any of the buildings, so wrap up warm if its cold!!

Of course, why not get into the spirit of Halloween by dressing up, lots of visitors do, especially on Halloween night. Please note that you may be asked to remove full face masks. No weapons or replica weapons of any kind are allowed.

York Maze Hallowscream takes place whatever the weather. The Central Entertainment Zone with the stage show, bars and the queue lines and scare house entrances are all housed under a giant marquee. The Fodder Barn food court area is under cover, however you will need to walk outside to get there. The Corntagion trailer ride is outdoors as are other areas including the fairground rides.

York Maze is about 7 miles from the centre of York. A taxi from the centre will be about £15- £18 and will take about 20 minutes to get here, longer if there is heavy traffic. Please see the “Find Us” page of this website for more information.

The houses are quite intense, and we are trying to shock and scare you. We use strobe lighting in many places and smoke machines. There are narrow corridors to get through. You may need to bend right over, and even crawl in places. The ground conditions can be rough and slippy. Loud noises and strong blasts of air are used within the houses. Because of this we don’t feel it is suitable for people with medical conditions including: Heart issues. Pregnancy. Epilepsy. Panic attacks. Asthma. Mobility issues.

But as ever, we leave it up to you to decide!

We want Hallowscream to be as accessible to all as possible, however due to the very nature of the event all the scare houses have tight twisting corridors, steps, steep ramps, uneven floors and low ceilings in places. It is also very noisy with extensive use of special effects including loud bangs, strobe lighting, smoke, and of course chainsaw wielding clowns!!! Because of this, access to the scare houses is not suitable for people with mobility and some sensory issues. 

Please see the Accessibility page of the website for more information about the Nimbus Access Card.

We have a large car park that is FREE of charge. 

We are able to offer media tickets to influencers, micro influencers, nano influencers, content creators and UGC creators and we review applications on a case by case basis. 

If you want to apply for a media pass, please email marketing@yorkmaze.com.