8th - 31st Oct 2021

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8th - 31st Oct 2021

SOLD OUT - Sorry Hallowscream 2021 is now SOLD OUT

FAQS

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1Opening Times

Gates open at 6.30pm. Standard tickets have an Intake Period, please ensure you arrive during your Intake Period.  Last entry to Hallowscream is at 9.00pm, event closes at 11.30pm. See the Times & Tickets page for details.

2How do we get Tickets?

No tickets are sold on the gate. All tickets need to be bought online from this website! Tickets often sell out up to a week in advance so don't leave it to the last minute. If you turn up on the night without a pre-booked ticket you will not be able to get in.

3How much does it cost?

Tickets range in price depending on the night you visit and when you book. All tickets are subject to a £1.00 per person booking fee. Your ticket allows you to go into each haunted house attraction once.

4What are RIP Tickets?

If you are short on time, or just hate queuing, RIP tickets give you access to the RIP (fast track) entrance at each haunted house attraction. RIP tickets do not have an Intake Period so you can arrive any time between 6.30pm and last admission 9.00pm. Please not when you book an RIP ticket it will show the entry time as 6.30pm, this is just the opening time, you can arrive any time up to last admissions 9pm.

5Can I change the date/time of my booking?

All Hallowscream bookings are flexible meaning you can change the date/time of your booked slot. Any change must be made by the person who booked the tickets before midnight the day before your booking, you cannot change your booking on the day. To change a booking follow the link to book tickets from our website, sign in to your account (if you checked out as guest you can create an account using the email address you used to book tickets). If the date/time you want to change to is more expensive you will need to pay the difference. If it is a less expensive no refund will be given. There is a charge of £1.00 per person to reschedule your booking. You must change the whole booking, you can't split a booking so if you are booking for other people think carefully about what will happen if they can't make it.

6Is there an age restriction? Can children attend?

We don’t feel this event is suitable for children under the age of 14 therefore anyone under this age will be refused entry.  Children under 16 must be accompanied by an adult  aged 18 or over at all times. This means you must accompany your children into the haunted houses. If this doesn't sound like you please arrange for another responsible adult over 18 to come with you. You have been warned.

7Can I buy things with cash on site?

Our entire site is CARD ONLY. We are not able to accept cash payments anywhere on site. You will need a credit or debit card to pay for food and drink, rides, sideshows etc on site.

8How long will it take?

We recommend that you allow at least two and half hours for your visit to allow time for queuing and to go through all the attractions, get a bite to eat and drink and enjoy the atmosphere of the event! On busy nights you may need to allow longer to go through all the attractions. If you are short on time consider an RIP ticket.

9What should we wear?

Hallowscream is held in a mixture of old farm buildings, marquees and other structures.  Most of the event is under cover however if the weather is wet a waterproof coat may be advised. You may also get little wet inside some of the attractions! The ground can be uneven and rough in places, so please wear suitable footwear. We would suggest that you dress as if going on a walk in the countryside. There is no heating in any of the buildings, so wrap up warm if its cold!!

10Can we dress up?

Of course, why not get into the spirit of Halloween by dressing up, lots of visitors do, especially on Halloween night. Please note that you may be asked to remove full face masks. No weapons or replica weapons of any kind are allowed.

11What if it rains?

York Maze Hallowscream takes place whatever the weather. The Central Entertainment Zone with its street food, side shows and entertainment is housed under giant marquees. The haunted house attractions are indoors and queuing is under cover. However there are some areas of Hallowscream where you will be outdoors.

12How far is it from York?

York Maze is about 7 miles from the centre of York. A taxi from the centre will be about £14 - £16 and will take about 20 minutes to get here, longer if there is heavy traffic. Please see the “Find Us” page of this website for more information.

13HEALTH WARNINGS - What if I have a medical condition?

The houses are quite intense, and we are trying to shock and scare you. We use strobe lighting in many places. There are narrow corridors to get through. You may need to bend right over, and even crawl in places. The ground conditions can be rough and slippy. Loud noises and strong blasts of air are used within the houses. Because of this we don’t feel it is suitable for people with the following conditions: Heart issues. Preganancy. Epilepsy. Panic attacks. Mobility issues.

But as ever, we leave it up to you to decide!

14What Precautions are you taking for Covid-19?

Everyone entering the Scare House attractions (including children) will need to wear a face mask. Please see our full Covid-19 page by clicking here to see information on the steps we are taking to make our event Covid secure.

15Disabled Access

We are sorry but we feel that this event is not suitable for people with mobility issues. Most of the attractions have tight twisting corridors, steps, steep ramps and low ceilings in places.

16Why are you no longer offering bus tickets

We used to offer bus tickets combined standard admission, sorry for operational reasons we are no longer able to offer this service. Unfortunately there is no public transport to Hallowscream. We recommend booking a taxi instead.

17Parking

We have a large car park as well as an overflow car park and it is FREE of charge. 

Other events @ York Maze

Get in touch

Elvington Lane, York, YO19 5LT

01904 607341

info@yorkmaze.com